Erica Marx is a confidence coach and communication skills trainer who works with creative people who are on a mission to make a big impact in the world. She is a New York State-certified conflict mediator with 15 years experience transforming conflicts into opportunities for connection and understanding. Marx is an applied improv facilitator and uses games and activities adapted from improv theater for her in-person workshops and training series for businesses, organizations, and the community. She is on the adjunct faculty at Ithaca College and an ICF-certified professional coach.