Desire is not enough. Training is not enough. Rewards are not enough. If we want to see creative thinking, collaboration and problem solving thrive in our organizations, we must intentionally build the structures, policies and systems to make that happen year after year. This is the new desire based mantra of organizations of every type. In business, government, education and human services, it’s widely agreed that innovation culture is the differentiator that will make any organization thrive into the future. There are proven must-do strategic actions, which will deliver you to your aspiration and keep you there over time. There are equally proven pitfalls and counter-intuitive moves. We’ll explore both and then develop clear plans of action to get you to an innovation culture that lasts and thrives in your competitive niche. In this course you will:
• Understand the 12 key interdependent strategies for developing sustained innovation culture. • Assess the strengths and weaknesses in your current cultural efforts aimed at creative thinking, collaboration, engagement and innovation. • Plan the correct next moves that will allow you to leave a lasting legacy of improved creative collaboration in your organization.
Entrepreneurs drive change and build the global economy. They help solve the complex problems facing our world today, generate new and exciting products and services, and impact our lives on multiple levels. With so much on the line, what is the secret to entrepreneurial success? It is creativity, dedication, resilience, a commitment to personal and professional improvement and a solid understanding of the business of doing business. Individuals who commit to going beyond subject-matter expertise and stepping into business mastery will lead the pack in achieving their goals. This intensive program is designed to grow the knowledge and skillset for entrepreneurs who want to take their businesses to the next level. You will: • Conduct an in-depth analysis of your business, and create a roadmap for the future. • Explore how mission, vision and values shape your business. • Articulate brand, unique value proposition, target market and marketing strategies in a clear, compelling manner. • Expand your understanding of the number story and the key role it plays in business decision making. • Identify strengths and weaknesses, and develop a plan for how to best capitalize on assets and take advantage of opportunities. • Discover how to integrate better customer service and talent management practices into your business. In addition, you will create a short presentation to share with a group that can serve as the basis for a business plan. Note: This program will require some pre-work. You will be asked to gather information about your business to use in the program. Laptops are encouraged.
Add new tools to your Creative Problem Solving tool kit so that you can skillfully analyze and manage conflicts. If you are leading innovation, chances are you are leading change. Even the most positive change initiatives can be disruptive. Interpersonal, intergroup and/or multilevel organizational conflicts can erupt without warning, and at the most inconvenient times. When small conflicts are poorly managed, it can lead to conflict tsunamis that surprise even the most skilled facilitator. But you will not get swept away or washed up if you have better tools at the ready. You will: • Understand what conflict is and the prosocial value of conflicts for groups. • Learn how thinking styles – yours and others – can impact team and group dynamics. • Apply CPS tools to conflict management. • Facilitate and explore new activities, tools and techniques – including the best tools for analyzing conflicts. • Discover how to use underlying neuroscience principles to change negative dynamics. • Create your own specialized kit.
Jennifer is a mediator, arbitrator and facilitator with a focus on managing workplace conflict through Creative Problem Solving and relationship building. Prior to starting her own practice, she worked for more than 15 years as a labour mediator with Federal Mediation and Conciliation Service, a brach of the Canadian Ministry of Labour. She currently works as a part-time member of the Human Rights Tribunal of Ontario and is on the roster of... Read More →